Publications
This list will be updated regularly with new titles and documents to download. You are welcome to read and share these articles with proper credit to the author(s). All documents have been published and are therefore subject to copyright.
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"Mission-Driven Leadership" (podcast). Circles of Change: A Conversation with Dr. Zara Larsen, June 22, 2008.
“United Way: The Knowledge Solution,” Inside Knowledge Magazine, March 2008 (cover story), 15-17.
“Redefining Leadership in A Community Impact Organization: A Case Study of Reframing CEO Skills Amidst Transformational Change," in R. Edwards and J. Yankey (edd.), Effectively Managing Nonprofit Organizations (Washington, D.C.: National Association of Social Workers Press, 2006).
“Building Customer Communities of Practice for Business Value: Success Factors Profiled from Saba Software and other Case Studies,” in P. Hildreth and C. Kimble (edd.), Knowledge Networks: Innovation Through Communities of Practice (London: Idea Group, Inc., 2004), ch. 10.
“Learning Culture Through History: From Ancient Athens to Yesterday,” in M. Conner and J. Clawson (edd.), Creating a Learning Culture (Cambridge, UK: Cambridge University Press, 2004), 245-262.
“Learning in the Knowledge Era,” in J. Chatzkel (ed.), Knowledge Capital: How Knowledge-Based Businesses Really Get Built (New York: Oxford University Press, 2003), 224-236.
“Organizing Enterprise-wide E-Learning and Human Capital Management,” Chief Learning Officer Magazine, May 2003.
A Company of Citizens. What the World’s First Democracy Teaches Leaders About Building Great Organizations (with Josiah Ober), (Boston: Harvard Business School Press, 2003).
“Beyond Empowerment. Building a Company of Citizens,” (with Josiah Ober), Harvard Business Review, January 2003.
“In Praise of Jargon.” (Letter to the Editor), Harvard Business Review. November 2001.
“Learning in the New Economy,” Leader to Leader (Drucker Foundation). Spring, 2001.
“What Makes Virtual Organizations Work” (with Lynn Markus and Carol Agres), Sloan Management Review. Fall 2000, 13-26.
“U1: E-Learning” (profile of Brook Manville), Fast Company. October 2000.
“An Anthropologist at Work” (profile of PBM, by Stuart Silverstone). Knowledge Management. August 2000, 44-48.
“Knowledge Management and Complex Adaptive Systems: The Case of McKinsey & Co”. J. Clippinger (ed.), The Biology of Business. New York: Jossey-Bass, 1999).
“A Complex Adaptive Approach to Knowledge Sharing”. Knowledge Management Review, May-June 1999, 26-31.
“Looking Ahead”. (Letter to the Editor). Harvard Business Review. January-February, 1998.
“How to Find Success”. Fast Company. February-March 1997.
“Ancient Athenian Democracy and Reflections on the Modern Knowledge-Based Corporation”. J. Ober and C. Hedrick (edd.), Demokratia. A Conversation on Democracies, Ancient and Modern. Princeton University Press: 1996, 377-399.
“Harvest Your Workers’ Knowledge” (with Nathaniel Foote). Datamation. June 1996.
“Strategy as if Knowledge Mattered” (with Nathaniel Foote). Fast Company. March-April 1996.
“Knowledge Management Structures” (profile). Tom Peters, Liberation Management. Knopf: 1992.
“Will Full Text Electronic Publishing Bypass the Need for Secondary Services?” Council of Biology Editor Views: 1986.
“Does Online Distribution Diminish Print Usage?” Proceedings of 1984 Online Conference: 1984.